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Shipping & Returns


Exchanges for online purchases.

If you wish to exchange an item please email us as soon as possible.

Exchanges can be made online only.

Return shipping and handling charges are not refunded unless the original item was incorrect or faulty.

Returns

If you wish to exchange an item it must be within 10 days of receipt. Items must be returned unused, unworn and not altered. All original packaging and cleaning cloth must be returned in unsued condition.

Securely repackage your item.

We suggest you select an insured shipping or postage method. You are responsible for the product until it reaches us. Sunglass Bar does not accept responsibility for packages we do not ship ourselves. All return shipping costs are to be paid by the customer.

Send your package to:

Sunglass Bar 27 Vulcan Lane, Auckland, 1010

We will advise you once we have received your goods.

How long will processing of my exchange take?

Once your item has been received by us your new item will be sent to you within five working days. Once the item has been sent we will advise you of the item’s tracking number and expected arrival date.


Faulty Items

If your item is faulty or does not correspond with the item presented on sunglassbar.com you may return it or exchange it. Please contact us within 2 days. Once we receive the item we will replace it.